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Customer Service
Choose one of the help topics to find the information you need.
FREE SHIPPING
We offer free shipping on orders $89.95 and above before taxes for delivery in Canada. Certain restrictions apply. See details
ORDER & PAYMENT
You can pay by Visa, MasterCard, Visa debit or PayPal on the Canadian websites; and PayPal on the US website. See details
SHIPPING
For express delivery service, choose Next day or 2 Day service. We also offer flat rates ground shipping for $11.95 (restrictions apply) and Canada Post for Northern Communities. See details
SIZING CHART
You will find a sizing chart on each product page. We carry over 40 different suppliers to provide you with the best selection in the market, so please review the sizing chart for each item. See details
RETURNS & EXCHANGES
You can exchange or return your items within 10 days of receiving it. Certain restrictions apply. All clearance items are final sale. See details
TRACK YOUR ORDER
Once your order has been shipped, you will receive an email with a tracking number so you can track your order. You can also log in your account to track your order. See details
Contact Us
If you can not find the answers you need, you can contact us by email, by phone or chat.
LIVE CHAT
You can chat with us during our business hours. if we are not available, you can leave us a message on chat, and we will get back to you.
24 hours a day
7 days a week
WAREHOUSE HOURS
You can't buy directly at the warehouse. All orders have to be placed online. If you live in the Montreal area, you can choose warehouse pick up option and pick up your order directly at our warehouse the following business day after 11:00 am. Please be sure to have your ID and credit card when you pick up your order. For warehouse orders an email will be sent when your order is ready for pick up.
For hours, direction and information, Montreal Warehouse
